There is a seismic shift occurring in the consumer-facing sector of the financial services industry. While the exponential increase of digital and mobile technology is transforming services and products, financial institutions are also caught up in the growing demand for regulatory and risk management functions.
Consumer financial services institutions are challenged daily by the need to sustain customer relationships despite the growing gap in engagement and communication. With the rise of online payment systems and eCommerce technology, executives are forced to make strategic decisions on the ratio of brick-and-mortar locations while simultaneously innovating their products and service to gain a more substantial share of wallet. Underlying these issues is the tremendous increase in federal regulation, requiring financial institutions to double their risk management and regulation compliance functions.
Acquiring talented leaders in this sector requires a careful view of the big picture. We leverage our deep consumer expertise to build a wide network of intelligent executives who can tackle these growing challenges and trends. Our limit-less, client-first approach gives us the competitive edge to successfully recruit talent who can confidently and innovatively face this shifting landscape and position financial institutions for long-term growth.
Areas of Expertise:
- Consumer Finance
- Credit Card
- Financial Technology/Payments